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Purple··4 min read

What to Do If Your Disability Benefits Are Denied

Getting a denial letter is discouraging, but it's not the end. Most people who eventually receive disability benefits were denied at least once. Here's what to do next.

In this article, we'll cover:

  1. Understanding your denial
  2. Your appeal options
  3. Strengthening your case
  4. Getting help with your appeal

1. Understanding Your Denial

Read the letter carefully:

  • Why were you denied?
  • What evidence was considered?
  • What was missing?
  • What are your deadlines?

Common denial reasons:

  • Insufficient medical evidence: Not enough proof of disability
  • Condition not severe enough: SSA thinks you can work
  • Failure to follow treatment: Not taking prescribed medications
  • Technical denial: Income or resources too high (SSI)
  • Didn't cooperate: Missed appointments or requests

The numbers:

  • About 65-70% of initial applications are denied
  • But many win on appeal
  • Don't be discouraged
  • Denials are common, not final

2. Your Appeal Options

Level 1: Reconsideration

  • First appeal step
  • New reviewer looks at your case
  • Submit additional evidence
  • Must file within 60 days
  • Success rate: ~10-15%

Level 2: ALJ Hearing

  • Before Administrative Law Judge
  • Testify about your condition
  • Bring witnesses
  • Highest success rate: ~45-60%
  • May wait months for hearing

Level 3: Appeals Council

  • Reviews ALJ decision
  • Paper review (usually)
  • May grant, deny, or remand
  • Lower success rate

Level 4: Federal Court

  • File lawsuit
  • Need attorney
  • Reviews legal issues
  • Last resort

Important: You have 60 days from each denial to file the next appeal. Don't miss this deadline.

3. Strengthening Your Case

Get more medical evidence:

  • See your doctors regularly
  • Request detailed statements
  • Get objective test results
  • Document all symptoms

What doctors should include:

  • Specific diagnoses
  • How conditions limit function
  • Why you can't work
  • Expected duration

Describe your limitations:

  • What you can't do
  • How long you can sit, stand, walk
  • Concentration problems
  • Bad days vs. good days
  • Daily activities affected

Don't minimize:

  • Be honest about struggles
  • Describe worst days
  • Explain all limitations
  • Don't try to appear capable

Address the denial reason:

  • If insufficient evidence: Get more
  • If not severe enough: Document limitations better
  • If non-compliance: Explain why
  • Focus on what went wrong

4. Getting Help With Your Appeal

Disability attorneys:

  • Paid only if you win (contingency)
  • Usually 25% of back pay (max $7,200)
  • Know the system well
  • Higher success rates

When to get a lawyer:

  • At any point, but especially for hearings
  • If your case is complex
  • If you've been denied multiple times
  • If you have mental health conditions

Finding representation:

  • Ask for referrals
  • Legal aid organizations
  • Disability advocacy groups
  • State bar referral services

Non-attorney representatives:

  • Some advocates aren't lawyers
  • Can still represent you
  • May have lower fees
  • Check qualifications

Free resources:

  • Legal aid
  • Protection & Advocacy organizations
  • Disability Rights centers
  • Social Security advocates

Preparing for a Hearing

If you get to the ALJ level:

  • Review your file
  • Prepare your testimony
  • Bring supportive witnesses
  • Arrive early

What to expect:

  • Relatively informal
  • Judge asks questions
  • You describe your limitations
  • Medical expert may testify
  • Vocational expert may testify

Tips for testimony:

  • Be honest
  • Be specific
  • Don't exaggerate
  • Don't minimize
  • Take your time

While You Appeal

Continue treatment:

  • See doctors regularly
  • Follow medical advice
  • Document everything
  • Build your record

Keep applying:

  • Can file new application while appealing
  • Protects potential back pay
  • Multiple paths to approval
  • Don't put all eggs in one basket

Stay organized:

  • Keep all documents
  • Track dates and deadlines
  • Save copies of everything
  • Know your case

How Purple Helps

Once you're approved, Purple is here:

  • Early access to back pay deposits
  • Track your first benefit payments
  • Manage ongoing benefits
  • SSI resource limit tracking
  • Simple, supportive banking

Built by people who manage disability benefits for their families

Join thousands of families who trust Purple to protect their benefits

Purple is a financial technology company, not a bank. Banking services are provided by OMB Bank, Member FDIC.