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Purple··3 min read

What Features Matter Most in a Bank for Older Adults?

Choosing the right bank becomes more important as you age. When you're living on Social Security, retirement income, or disability benefits, you need an account that works with your situation—not against it.

In this article, we'll cover:

  1. The most important banking features for seniors
  2. Fees to avoid
  3. Security and fraud protection
  4. Accessibility considerations
  5. Why Purple fits seniors' needs

1. The Most Important Features for Seniors

When evaluating bank accounts, prioritize these features:

Early direct deposit Getting your Social Security a few days early can help with cash flow and bill timing. Not all banks offer this—but it can make a real difference.

Low or no fees On a fixed income, every dollar matters. Look for accounts with no monthly maintenance fees, no minimum balance requirements, and no overdraft fees.

Easy-to-use technology A clear, simple mobile app and website make managing your money easier. Look for large text options, intuitive navigation, and straightforward features.

Good customer support When you have questions, you need helpful support—preferably with phone access, not just chatbots.

Fraud protection Seniors are often targeted by scammers. Strong fraud alerts and account monitoring help protect your money.

2. Fees to Avoid

Watch out for these common bank fees that eat into fixed incomes:

Monthly maintenance fees: $5-15/month adds up to $60-180/year

Minimum balance fees: Charged if your balance drops too low

Overdraft fees: $25-35 per transaction

ATM fees: Both your bank's fee and the ATM owner's fee

Paper statement fees: Some banks charge for mailed statements

Inactivity fees: Charged if you don't use your account regularly

Important: A bank that charges $12/month in fees costs you $144/year—money that could cover groceries, medicine, or other essentials.

3. Security and Fraud Protection

Seniors face higher risks of financial fraud. Look for banks that offer:

Real-time transaction alerts: Know immediately when money moves

Spending notifications: See purchases as they happen

Account monitoring: Automatic detection of suspicious activity

Easy card freezing: Lock your card instantly if lost or stolen

Two-factor authentication: Extra security for online access

Phone support for fraud: Reach a real person quickly if something's wrong

4. Accessibility Considerations

As needs change, accessibility becomes more important:

Digital accessibility:

  • Mobile app with adjustable text sizes
  • Clear, high-contrast interface
  • Voice-over compatibility
  • Simple navigation

Physical accessibility:

  • Good ATM network
  • Phone support available
  • No required branch visits

Caregiver access:

  • Ability to add trusted contacts
  • Shared access options
  • Rep payee support if needed

5. Why Purple Fits Seniors' Needs

Purple was designed with seniors and people on fixed incomes in mind:

No fees:

  • $0 monthly maintenance fee
  • $0 overdraft fees
  • No minimum balance requirements

Early direct deposit:

  • Receive Social Security up to 4 days early
  • Better cash flow for bills

Security features:

  • Real-time transaction alerts
  • Easy card lock/unlock
  • Fraud monitoring

Easy to use:

  • Simple, clear mobile app
  • Straightforward features
  • Helpful customer support

Caregiver-friendly:

  • Add trusted family members
  • Rep payee account support
  • Spending visibility for caregivers

Whether you're managing your own finances or helping an older family member, Purple provides the tools seniors need without the fees they don't.

Built by people who manage disability benefits for their families

Join thousands of families who trust Purple to protect their benefits

Purple is a financial technology company, not a bank. Banking services are provided by OMB Bank, Member FDIC.