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How to Switch Your Direct Deposit from Propel to Purple (Before It’s Too Late)

  • Writer: Purple
    Purple
  • Apr 4
  • 3 min read

Propel is sunsetting its checking account — here’s how to move your benefits to a better alternative


Introduction: Propel Is Ending Their Checking Account—What Now?


If you’ve been using the Propel card to receive your SSI, SSDI, or other government benefits, you may have heard the news:


🚨 Propel is sunsetting its checking account.


This means your direct deposit will soon be discontinued, and you’ll need to find a new account — fast.


If you're wondering:

  • 💳 “Where should I move my direct deposit?”

  • 🕒 “How long does it take?”

  • ✅ “Is there an account built for people like me?”


You're in the right place. This post will show you how to switch from Propel to Purple — a financial platform designed specifically for people receiving disability and government benefits.



Why Purple Is the Best Alternative to Propel


Purple is more than a checking account — it’s a financial safety net for people on benefits.


✅ Built for SSI, SSDI, and SSA recipients

Get your benefits deposited directly into Purple, including:

  • SSI

  • SSDI

  • VA benefits

  • SSA retirement

  • Child and survivor benefits


✅ No hidden fees

  • No overdraft fees

  • No minimum balance

  • FDIC-insured through Purple’s bank partner


✅ Designed to protect your benefits

  • Balance alerts to help you stay under SSI’s $2,000 limit

  • Deposit tracking by source

  • Companion AI to answer questions like:

    “Will this deposit affect my benefits?”“Has my SSI check arrived yet?”


How to Switch Your Direct Deposit from Propel to Purple


Switching is easier than ever — especially with new SSA rules that allow direct deposit updates to process in just 1 business day starting March 31, 2025.


Step 1: Open a Purple Account


If you haven’t already, sign up for Purple here. It takes just a few minutes.


You’ll get:

  • Your new routing number

  • Your new account number

  • A debit card


Step 2: Update Your Direct Deposit with SSA or Your Benefits Provider


Depending on your benefit type, here’s how to switch:


👉 For SSI or SSDI (Social Security):

Option 1: Update online

  • Visit: ssa.gov/myaccount

  • Log in or create an account

  • Go to “Direct Deposit” and enter your new Purple routing and account number


Option 2: Call SSA

  • 📞 1-800-772-1213

  • Tell them you want to switch your direct deposit

  • Be ready to confirm your new account info


👉 For VA Benefits:


👉 For other state or local benefits:

  • Contact your state benefits office (SNAP, TANF, etc.)

  • Some states allow changes through their online portals


Step 3: Confirm the Switch


Once your update is complete, your next benefit check will be sent to your new Purple account.


💡 SSA says direct deposit changes now process within 1 business day after identity verification — no more 30-day holds.


What to Know About the March 2025 SSA Rule Change


Starting March 31, 2025, the Social Security Administration has updated its identity verification process.

  • Direct deposit updates will now process in 1 business day

  • You may need to verify your identity if updating by phone or in person

  • Using my Social Security online is the fastest and most secure option



FAQs About Switching from Propel to Purple


⚠️ Is Propel really shutting down its checking account?

Yes — Propel recently announced that their banking services will be discontinued. You must switch your direct deposit to keep getting paid.


⚠️ How fast can I switch to Purple?

You can open an account in minutes — and once you update SSA, your deposit could arrive in as little as 1 business day.


⚠️ What if I’m on SSI and worried about the $2,000 limit?

Purple helps you track your balance in real time and sends alerts if you're getting close.


⚠️ Will I lose my benefits if I don’t switch?

You won’t lose your eligibility, but if SSA or your benefits provider doesn’t have an active deposit account, your payments could be delayed or returned.


Conclusion: Don’t Wait—Switch to Purple Today


✅ Propel is shutting down their checking account

✅ You can switch to Purple in just a few minutes

✅ Purple is designed for people on SSI, SSDI, and other government benefits

✅ Get your money fast — with no hidden fees, ever


💜 Open a Purple account today and get paid with peace of mind.

 
 

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