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Purple vs. Direct Express — Which Disability Debit Card Is Right for You?

  • Writer: Purple
    Purple
  • Mar 21
  • 3 min read

Updated: Mar 31

Comparing two popular options for people receiving Social Security benefits


Introduction: Choosing the Right Card for Your Disability Benefits


If you receive SSI, SSDI, or another type of federal disability benefit, one of the most important decisions you’ll make is how to receive and manage your money.


For many, that comes down to two options:

  • Direct Express®, the default prepaid debit card offered by the U.S. Treasury

  • Purple, a modern debit card and checking account designed specifically for people living on disability


Both let you receive your benefits via direct deposit. But beyond that, the differences are significant.


In this post, we’ll compare Purple vs. Direct Express on:

✅ How benefits are deposited

✅ Spending control features

✅ EBT and resource tracking

✅ Document storage and SSA support

✅ Fees, flexibility, and accessibility


1. What Are These Cards, and Who Are They For?


✅ Direct Express®

  • Offered by Comerica Bank through the U.S. Treasury

  • Used by over 4 million people receiving federal benefits

  • Designed to reduce paper checks and simplify payments

  • Comes automatically unless you opt for another deposit method


📌 Works for:

  • SSI

  • SSDI

  • VA benefits

  • Railroad Retirement, OPM, and more


💜 Purple

  • A modern Visa debit card built specifically for people receiving disability benefits

  • Offers tools to manage SSI and SSDI rules, EBT, savings limits, and more

  • Developed by disability advocates and fintech veterans


📌 Works for:

  • SSI

  • SSDI

  • VA benefits

  • Work-related income

  • Can also connect to EBT and ABLE accounts


2. Feature Comparison: Purple vs. Direct Express

Feature
Purple
Direct Express®

FDIC-Insured

Direct Deposit Support

EBT Account Linking

Built-In Income & Balance Alerts

⚠️ Limited

Spending Controls & Category Budgets

AI Assistant for Benefit Questions

Document Storage for SSA Reviews

ABLE Account Support

Overdraft Fees

❌ None

✅ Can apply

Mobile App Support

✅ Full-featured

✅ Basic

Monthly Fee

❌ None

❌ None (but usage fees may apply)

Fee Transparency

✅ Clear, upfront

⚠️ Mixed; some ATM and balance inquiry fees apply


3. Tracking SSI/SSDI and Staying Under Limits


If you're on SSI, you know how important it is to stay under the $2,000 monthly resource limit. If you’re on SSDI, you need to watch income thresholds like:

  • $1,620/month (non-blind, 2025)

  • $2,700/month (blind, 2025)


Purple was built with these thresholds in mind. It alerts you when:

  • You’re close to the SSI asset limit

  • A deposit or payment might put your benefits at risk

  • You need to track income for SSA reporting


🔒 Direct Express doesn’t offer any of these protections.


4. Managing EBT, Housing, and Other Support


Many disability recipients rely on SNAP (food stamps), Section 8 housing, or utility assistance programs. With Purple, you can:

  • Link your EBT card and track both cash and food balances

  • Upload rent receipts, benefit letters, and other documents

  • Export a timeline of deposits and expenses for SSA or housing reviews


📁 Purple helps you stay organized for SSI redeterminations, PHA inspections, or audits—Direct Express doesn’t.


5. Accessibility and Customer Support


Both cards offer mobile apps and basic customer support, but:

  • Purple’s app includes a built-in AI Companion, designed to answer common benefit questions (like “Will this purchase affect my SSI?”).

  • Direct Express’s app provides basic account management only, and support may be harder to reach—many users report long hold times and difficulty resolving disputes.


💡 With Purple, you can chat with a human or AI—and we’re building support with accessibility in mind.


6. Fees and Hidden Costs


💳 Direct Express® Fees

  • No monthly fee

  • Free one ATM withdrawal per month

  • Fees for balance inquiries, additional withdrawals, card replacements, etc.


📌 Fee schedule varies by state and ATM network—some users get caught off guard


💜 Purple Fees

  • No monthly fees

  • No overdraft fees

  • No minimum balance

  • Transparent ATM network with in-app locator


📌 Purple was built to minimize surprise costs, especially for users with fixed incomes.


7. ABLE Account and Savings Support


Purple will soon offer an ABLE Savings account, so you can save above the SSI limit without losing eligibility.


In 2025, that includes:

  • $19,000 in standard ABLE contributions

  • Up to $15,060 more via ABLE to Work (continental U.S.)


Direct Express offers no savings integration or resource tracking.


8. Conclusion: Which Card Is Right for You?

Choose Direct Express if...
Choose Purple if...

You want a simple, no-frills way to receive benefits

You want tools to protect your benefits and plan ahead

You don’t need help with SSA rules or resource tracking

You want alerts, spending controls, and benefit-safe saving options

You’re okay with limited support and manual organization

You’d benefit from AI support, EBT tracking, and SSA-friendly tools

✅ Direct Express is a starting point.

💜 Purple is a smarter tool for people who want to stay eligible, stay organized, and stay in control.


Ready to Switch to Purple?


💜 Sign up for Purple today and get a debit card built for your life on disability benefits.

 
 

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